Privacy Policy
Your privacy matters to us. This policy explains how lyrathomexon collects, uses, and protects your personal information when you use our financial analysis platform.
Information We Collect
When you use lyrathomexon's financial analysis tools and software, we collect various types of information to provide you with personalised services and improve your experience on our platform.
Account Information
Name, email address, phone number, and billing address when you create an account or subscribe to our services.
Financial Data
Investment portfolios, transaction history, and financial goals you input into our analysis tools for personalised recommendations.
Usage Analytics
How you interact with our platform, features used, time spent, and preferences to enhance our software capabilities.
Technical Information
IP address, browser type, device information, and cookies to ensure platform security and optimal performance.
How We Use Your Information
lyrathomexon processes your personal data for specific purposes that directly benefit your experience with our financial analysis platform. We never sell your personal information to third parties.
Your financial data helps us generate accurate analysis reports and personalised investment insights. We use account information to manage your subscription and provide customer support when needed.
Usage analytics allow us to identify which features are most valuable and guide our software development priorities. Technical information helps us maintain platform security and troubleshoot any issues you might encounter.
Your Rights and Choices
Under UK data protection laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team directly.
Data Security Measures
Protecting your financial information requires multiple layers of security. We implement industry-standard measures and regularly update our security protocols to address emerging threats.
Encryption
All data transmitted between your device and our servers uses TLS 1.3 encryption, with stored data encrypted using AES-256.
Access Controls
Strict employee access limitations ensure only authorised personnel can view customer data on a need-to-know basis.
Regular Audits
Monthly security assessments and annual third-party penetration testing help identify and address potential vulnerabilities.
Backup Systems
Encrypted backups stored across multiple secure locations ensure your data remains safe and recoverable.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.
Active Account Data
Personal and financial information is retained while your account remains active and for 12 months after account closure for customer service purposes.
Transaction Records
Financial transaction data is kept for 7 years to comply with UK financial regulations and tax reporting requirements.
Analytics Data
Aggregated usage statistics are retained for 3 years to help improve our platform, with personal identifiers removed after 18 months.
Support Communications
Customer service interactions are kept for 2 years to maintain service quality and resolve any ongoing issues.
Third-Party Services
lyrathomexon integrates with carefully selected third-party services to enhance our platform's functionality. These partners have been thoroughly vetted and must adhere to strict data protection standards.
Payment processing is handled by PCI-compliant providers who never share your financial details with us beyond transaction confirmation. Market data feeds come from established financial information providers under data processing agreements that protect your privacy.
We never share your personal information with marketing companies or data brokers. Any data sharing with service providers is limited to what's necessary for platform operation and is governed by comprehensive data protection agreements.
International Data Transfers
While lyrathomexon operates primarily within the United Kingdom, some of our technical infrastructure and service providers are located in other countries. All international data transfers comply with UK GDPR requirements and include appropriate safeguards.
Data processed outside the UK is protected by adequacy decisions or standard contractual clauses approved by UK authorities. We regularly review these arrangements to ensure your information remains protected regardless of where it's processed.
Cookies and Tracking
lyrathomexon uses cookies to improve your browsing experience and provide essential platform functionality. Essential cookies enable core features like secure login and account access, while analytics cookies help us understand how users interact with our tools.
You can control cookie preferences through your browser settings, though disabling essential cookies may limit some platform features. We don't use cookies for advertising purposes or share cookie data with third-party advertisers.
Changes to This Policy
Privacy regulations and our platform capabilities evolve over time. When we update this privacy policy, we'll notify active users via email and post the revised version on our website with a new effective date.
Significant changes that affect how we collect or use your information will include a 30-day notice period before taking effect. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Privacy Questions or Concerns?
Write to us: 94A High St, Bristol BS16 5HL, United Kingdom
Call during business hours: +441274663935